Customer Care Numbers

I find that lot of people search for customer care numbers of various Indian banks and services. So, here is a small list. Hope this would be useful for all. Will try to keep this updated. If you find that any of these numbers don’t work, or have a alternate number, please leave a comment.

  • ICICI Bank Customer Care Number
    • Bangalore – 4113 1877
    • Karnataka – 98455 78000
    • For other cities, click here. Phone Banking workflow click here.
  • Citibank Customer Care Number
    • All Citibank customers – Bangalore – 2227 2484. For other cities, click here
    • Citibank Suvidha account holders – Bangalore – 2227 2265. For other cities, click here
    • CitiBusiness Customers – Bangalore – 2229 4653. For other cities, click here
    • Citibank Credit Card – Bangalore – 2227 2484. For other cities, click here
    • Priority service to CitiGold Customers, Diners Club Members & Citibank Gold Card members – Bangalore – 2229- 4653. For other cities, click here
  • HSBC Customer Care Number
    • Banking related – Bangalore – 2558 9595
    • Credit card related – Bangalore – 2558 9696
    • For other cities, click here
  • HDFC Customer Care Number
    • Debit card related – 9945863333
    • Banking related – Bangalore – 6600 3333. For other cities, click here
    • Credit card related – Bangalore – 6622 4332. For other cities, click here
  • ABN AMRO Customer Care number
    • Bangalore – 4124 5555
  • SBI Credit Card Customer Care Number
    • Karnataka – Bangalore – 98441 05454 (people are reporting that this number does not work. If you know a number that works, please let me know!)
    • All India Toll Free – 1600 180 1290 (works only on BSNL and MTNL Line)
    • Try : 1800 180 1290 too. May work!!!
    • Other lines : 39 02 02 02
  • Axis Bank Customer Care number (earlier known as UTI Bank)
    • Bangalore (M G Road) – 2537 0615
    • Bangalore – 2531 7830
    • Mumbai – 022 5598 7700
    • For other cities, click here
  • IDBI Bank Customer Care Number (Phone Banking)
    • Karnataka – Bangalore – 080 22297000
    • Mumbai – 022 66937000
    • Delhi – 011 23627000
    • Chennai – 044 28295550
    • For other cities, click here
  • Manhattan Credit Card Customer Care Number
    • Bangalore – 3030 1969. (this number seems to work in Mumbai too! Give it a try in your local city!)
  • Standard Chartered Credit Card Customer Care Number
    • Bangalore – 3940 4444 & 66014444 (updated). For other cities, click here
  • Deutsche Bank Customer Care Number
    • 6601 6601 (this number is available in Aurangabad, Bangalore, Chennai, Delhi, Kolhapur, Kolkata and Mumbai. If dialing from Gurgaon / Noida please prefix 9511 before dialing.)
  • Airtel Customer Care
    • Dail 121 from your airtel mobile
    • Karnataka – 98450 98450 – For prepaid if you are calling from landline
    • Karnataka – 98450 12345 – For postpaid if you are calling from landline
  • Hutch Customer Care
    • Karnataka – Dial 111 from your Hutch phone or dial 98860 98860
  • BSNL Mobile Customer Care (Cellone & Excel)
    • All India  – 94000 24365
  • Reliance Mobile Customer Care
    • 1 800 3000 7773 – Toll Free
    • Call 3033 3333 Or dial *333 from your Reliance Mobile
    • For other numbers, click here.
  • Reliance Broadband Customer Care
    • 1 800 3000 7773 – Toll Free
    • Call 022 – 3033 7777 Or dial *377 on your Reliance phone
  • SpiceJet Customer Care
    • From BSNL/MTNL : 1800 180 3333
    • Others (GSM/CDMA): +91 98718 03333
  • LIC Policy Details (Life Insurance Corporation)
    • Call – 1251 or
    • New Delhi – 011-23762681
    • Chandigarh – 0172-2678107
    • Indore – 0731-2528213
    • Jaipur – 0141-2741299
    • Kolkata – 033-23346688
    • Guwahati – 0361-2600564
    • Hyderabad – 040-23437997
    • Bangalore – 080-26659230
    • Mumbai – 022-26137545
    • Pune – 020-25514248
    • Ahmedabad -079-25502150
    • Chennai – 044-25300030
    • Jamshedpur – 0657-2320600
    • Ernakulam – 0484-2383883
    • Lucknow – 0522-2627470
    • Vijaywada – 0866-2484803
    • Vizag – 0891-2523473
    • Kanpur – 0512-2307443
    • Agra – 0562-2527755
    • Jalandhar – 0181-2480918
  • Yahoo! India Customer Care
    • I am not sure if these numbers work, but give it a try & leave a comment!
    • Bangalore : (080) 39805078
    • Chennai : (044) 39119494
    • Yahoo! US “Customer Service”: 1-866-562-7219 (for yahoo.com)
    • Yahoo! Small Business/Store: 1-866-800-8092
    • Other US Yahoo! numbers to try
      • +1 866-850-4303
      • +1 866-562-7228
      • +1 408-349-1572
      • +1 408-349-3300
      • +1 408-329-5151
      • +1 800-318-0631

    • If you feel some service is missing and would be useful to list, drop a comment.

Last Updated: 04-Jan-2010

Please note:
If you find the above information useful and would like to display the above information on your website/blog, I would appreciate a link back to this page with appropriate credit. Please give credit where credit is due, specially if you decide to copy/paste the contents!

487 comments | September 19th, 2005 at 11:51pm


Don’t want ICICI folks to call you ?

Don’t want the ICICI bank folks call you and bug you about their products?
Try this link : http://www.inuonline.com/dnc/donotcall.asp (linked from the ICICI bank home page)

From the above link :

We respect your privacy, and appreciate if you do not want us to contact you over phone for any telemarketing activity. If that is so, you may use the Do Not Call form below to register your name and any of your phone number(s) that you want excluded from our calling lists.

This is a welcome move. Will have to wait and see if they will religiously follow it.

Do Not Call

Would be great if there is a nationwide central repository in India too which all the companies can adhere to. I guess, its already present in US.

26 comments | July 21st, 2005 at 08:59pm

Anti Phishing measures

Anti-phishing measures are being introduced by banks to prevent phishing attacks.

Recently I was doing a routine transfer of money from one of my accounts to another using ICICI’s Internet banking facility. Normally, the system asks for the transaction password to complete the money transfer. But this time, after entering the transaction password, the system showed me a weird screen. First, I thought ….ah.. some new shit or an error, which is pretty common with ICICI’s online banking (yeah.. press the back button, you are doomed, press the reload button, you are thrown out!……..really painful). But, later I realised that this was a safety measure.

The system showed me a screen which asked me to enter some digits of my ATM card number. (the digits at position 4, 6 and 7 – again, I guess, its pretty much random).

That’s really good. If a phisher had actually got hold of my Internet banking userid and password, he or she wouldn’t be able to transfer the money out so easily!! Cool. One more point is, this is triggered only for transaction above a threshold amount.

Will have to wait and watch for how long this method to prevent phishing or protecting the bank account works. If the phishers manage to steal the ATM card number too, then…………….:)

Need more info on Anti-phishing at : http://www.antiphishing.org/

3 comments | June 7th, 2005 at 12:50pm

ICICI Bank – A bad experience for many

I had only verbally heard about the bad experiences people are having with ICICI Bank, but this just proves it!

Came across this page (do read it! – opens in a new window) via madman’s page.

I have a account with ICICI bank because its our salary account, and we are kind of forced to use ICICI Bank. And since we have a salary account, we get a decent service. But yes, the credit card department, and the call centre sucks big time. That’s my personal experience.

They put you on hold for 5 to 10 mins. (just imagine listening to the same junk music/tone/adverts continuously), and then there is no guarantee that you will get to speak to someone or your problem would be solved. Infact, today I was put on hold for around 7 mins, and after that the call as abruptly disconnected!. Next time I call the call center, I get to speak to a totally new person, and start from scrap describing the problem. The people at the call center just promise to do things, and nothing actually happens. If it happens, then you are really your luck.

Hope K V Kamath reads this!.

My advice to all – Avoid ICICI as far as possible. Many people predict that the bank would collapse in a few years from now. Have a account with any nationalized bank.

Personally, I have an account with SBI and keep a minimum amount in ICICI.

983 comments | April 27th, 2005 at 10:16pm

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