BSNL GPRS on Prepaid - How ?

September 16th, 2005 at 02:19pm

Update - Oct 25, 2005: Finally my GPRS is working on BSNL Prepaid. Check update number 4 given below.

Does anyone knows how to activate the BSNL’s GPRS service for prepaid connections in Mangalore, Karnataka (south) ? Please leave a comment if you can help.

Here is what I have done so far (I use a Nokia 6600):

1. Sent a SMS to 3733 with the text ‘ACTGPRS’.
2. Received a SMS within a few minutes saying my request is received, and the message asked to wait for a confirmation SMS.
3. Confirmation SMS from +444 received tell me that GPRS and MMS service has been activated.
4. I called up the customer care for the configuration settings. They SMS’ed me the settings. (You can get the settings from : This Place too. Its available on the BSNL site too.)
5. Installed the settings. Its as simple as saving the SMS.
6. Tried to connect to the net using opera/netfront/services (built in browser), using the access point created by the configration settings.
7. It tries to connect, but so far no success. The GPRS signal indicator (the little “G”) blinks for sometime and then disappears. No specific error message.
9. Sent a SMS again to 3733 with the text ‘ACTGPRS’, to which I got a reply back saying, ‘GPRS and MMS services are already enabled’.

Has anyone successfully set this thing up ?

I have called the customer care, spoken to them ‘n’ number of times, but its of no use. Typical government stuff.

Any pointers to success would be really helpful.

Update 1 (Around Sept 19th, 2005) : BSNL customer care folks told me that the GPRS service is down for a few days and should be back online withing couple of days.

Update 2 (Sep 26th, 2005) : Called up local customer care center at Mangalore. The person says that Nokia 6600 handset has some problem with BSNL GPRS network! - Can anyone confirm this ? Cant directly trust these folks. Everytime you call them, they give you some new reason. If I get a chance, i will check it with an different handset. BTW, the solution suggested by the BSNL local guy is to upgrade software (firmware to the latest version - costs around Rs. 500).

Update 3 (Oct First week) : Spoke to one more person at the local exchange. Could reach that person after getting redirected atleast 5 times. Almost always, the person at the enter end, conviniently gives one more number saying that the next person is ‘the’ person who can handle this!. Finally, I end up talking to a technical guy (I think!). Now, this person doesn’t say anything about Nokia 6600 problem. He says even he wasn’t able to access GPRS for a couple of days. Asks me to call in a couple of days. I call back after couple of days. He says some settings have been changed just a few days back, and he doesn’t have the settings. Asks me to call back after 20 mins. I call back. Says, settings are too lengthy. Says, he cant tell the settings over the phone (WTF???). Points me the BSNL webpage mentioned above to download the settings. I downloaded the settings again. No change. Still no GPRS. Anyone from BSNL with a decent knowledge of whats happening … reading this ?

Update 4 (Oct 25, 2005) : Finally got my GPRS activiated today. The endless calls to the customer care turned out to be a total waste. Yesterday, I called up the local customer service center in mangalore. They refered me a the number of JTO of mangalore. JTO inturn gave me one more number. It was kind of endless chain. Finally I landed up with some technical person. The person confirmed that all my settings were fine. Then he checked the system (HLR) and told me that my GPRS wasn’t activated at all!. WTF!!!!!!!. He told me that at Mangalore, he wont be able to activate it, and he gave me the contact number of a person in bangalore. The person at bangalore told me that I need to call him up again today. It seems this is happening all the time and that he is fed up. Some how, the reporting system says that the GPRS is activated, but in reality (switch) it isn’t.!

So, I gave the same person a call today. And finally, he enabled my GPRS access. Now, I am able to browse on my phone. But its quite expensive. Only in emergency!

Update 5: For the benefit of all everyone, here are the correct GPRS Settings for BSNL south users for Nokia 6600. These settings work for me.

Navigate to : Menu -> Tools -> Settings -> Connection

Select GPRS (Second item on the screen)
GRPS Connection -> When needed (if you select when available, GPRS will be always active, and you would be charged. So, use with caution)
Access Point -> gprs.cellone.in

Click on ->Back

Select Access Points (first item on the screen)
Option -> New Access Point -> Use default settings
Connection name -> bsnl-gprs (can be anything)
Data Bearer -> GPRS
Access point name -> bsnlwap (not bsnlsouth)
User name : ppp
Password : ppp123
Authentication : Normal
Homepage : http://localhost/home.wml

Then….
Options ->Advance settings
Phone IP address -> Automatic
Primary name server : 0.0.0.0
Secondary name server : 0.0.0.0
Proxy server address : 10.31.54.2
Proxy Port Number : 9401

Done.

If you want to browse the net using Opera, then you must set the proxy server address and proxy port number mentioned above in opera settings too. The same holds true for other browser too.

If the above settings don’t work, then clearly, your GPRS is NOT activated by BSNL. Call up the local BSNL exchange, and ask them to check if GPRS is activated in the HLR.


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  1. 300

    free airtel gprs setting on sony w700i

    Comment by sonujza — May 12, 2008 #

  2. 299

    I am using BSNL prepaid internet mobile service on my Nokia 6600. But I am not able to use it on my PC. Pls help me. I am living in punjab circle.

    From

    Rajeev

    Comment by Rajeev — May 12, 2008 #

  3. 298

    Can u give me proxy gprs settings for dolphin in delhi???i am using Nokia N72 and Nokia 2630!!!!!

    Comment by Ajit — April 30, 2008 #

  4. 297

    pls say how to use free gprs in spice or airtel mobile and send me spice mobile message center proxy no. my no is 9964548789

    Comment by Madhu — April 26, 2008 #

  5. 296

    HEY………HOT BOY;THIS IS TOO HOT SONU…………………UUUU
    I HAVE SONY ERRICSON W700I PHONE,I WANT FREE AIRTEL GPRS SETTING IN DETAIL.
    PLEASE MAIL ME ARGENT………………….
    I AM WAIT FOR YOUR ANSWER.
    BY…..KISS YOU

    Comment by sonujza — April 26, 2008 #

  6. 295

    DEAR SIR,

    I AM ASSAM BSNL EXCEL PREPAID USER.I WANT TO ACTIVATE MY GPRS.I HAVE SENT SEVERALLY THE MSG.”GPRS E” AFTER THAT I HAVE GOT THE MSG.”YOUR GPRS FACILITY WILL BE ACTIVATED SHORTLY”.BUT AFTER 20 DAYS LATER I CANNOT ACTIVATE MY GPRS

    Comment by Ataur Rahman — February 18, 2008 #

  7. 294

    Hi;
    I am having CELL ONE postpaid & a Motorola v3i handset.My mobile no is 9416066612. I have been trying to connect to GPRS after doing everything possible from getting the settings sent by BSNL. But no luck so far. I have been trying this for about 10 days but it shows that “Browser setup is incomplete”. I have talked to almost all the executives at their call center and also to some higher ups there & they sent me settings several times but no luck.
    I am planning to dump that dumb CELL ONE connection

    Comment by Jagdeep Chauhan — February 9, 2008 #

  8. 293

    BSNL gprs activation procedure is worthless .
    BSNL stuffs cannot work properly.I think they are not familear
    with their work.I want to say that bcos from Jan’07 to till jan’08
    i am continue sending messages but after that no results were get from theirs end.
    Pooooooooor very very very poor service
    Worthhhhhhhhhlesssssss

    Comment by Chandan kar — January 23, 2008 #

  9. 292

    same problem with me…

    after u set the settings of bsnl gprs please

    *******************RESTART YOU MOBILE*********************.

    restarting mobile will help to solve this problem(for me)

    Comment by Bsnl — January 21, 2008 #

  10. 291

    dear sir,
    i had nokia 6600 handset and now using nokia N73. BSNL PRE PAID SERVICE in u.p.GPRS WAS ACTIVATED IN MY 6600. plz send me the detail how to activate GPRS IN MY N73

    Comment by sk jaitly — January 5, 2008 #

  11. 290

    my hand set is nokia 3230.how can i set proxy setting in my mobile. my connection is bsnl portal. i lived in bankura in west bengal.please help me.

    Comment by ashes pal — October 21, 2007 #

  12. 289

    pls help me active my gprs,,n6600…
    i have lot important file to send to my friend but i cant bcos its not already active…pls send me how to active it..
    tnx..
    i love n0kia

    Comment by akpcling — October 19, 2007 #

  13. 288

    I have Nokia 3110c. My no. is 9438120888.And it is the life time plan (excel anant). I hav tried sending GPRS to 3733. But in vain. Please suggest me a way to activate GPRS and WAP. I am from Orissa (east Zone). My e-mail is anubhavmax@gmail.com

    Comment by Anubhav Mishra — August 25, 2007 #

  14. 287

    Generic handset configurations for south can be found at:

    http://ap.bsnl.co.in/mmsgprs/wap.asp
    http://ap.bsnl.co.in/mmsgprs/mms.asp
    http://ap.bsnl.co.in/mmsgprs/gprs.asp

    To enable access to google or yahoo, in your wap settings the APN will be preconfigured as portalsouth.cellone.in, if it is changed to wapsouth.cellone.in, then you will be able to browse google, yahoo, etc apart from the premium contents sites. For more details refer the above links. These tlinks are taken from the home page of:

    http://chennai.bsnl.co.in/

    Comment by Jpaw — August 1, 2007 #

  15. 286

    For getting device setting (GPRS/MMS setting) for BSNL Cellular Mobile connection pl visit http://www.cellone.in > My Service Portal.

    1. Any can download himself device setting to his/her handset from http://www.cellone.in > “My Service Portal” > “Manage SIM CellOne Menu”

    2. For manual setting visit at http://www.cellone.in > “My Service Portal” > “Basic details of Device Settings for Manual Configuration”

    Comment by webmastercellone — July 31, 2007 #

  16. 285

    I have Nokia 3230. I am a excel subscriber of kolkata. can anybody send me the coorect setting for GPRS/MMS.

    Thanks in advance..

    Comment by Abhijit chatterjee — July 30, 2007 #

  17. 284

    I AM BSNL EXCEL PREPAID USER.I WANT TO ACTIVATE MY GPRS.I HAVE SENT SEVERALLY THE MSG.”GPRS E” AFTER THAT I HAVE GOT THE MSG.”YOUR GPRS FACILITY WILL BE ACTIVATED SHORTLY”.BUT AFTER 4 MNTHS LATER I CANNOT ACTIVATE MY GPRS

    Comment by CHANDAN KAR — June 2, 2007 #

  18. 283

    I want Post paid settings of BSNL GPRS/EDGE in 6020 NOKIA model.
    I stays in Durgapur, West Bengal. It is west bengal circle, not Kolkata circle.

    I also want settings for computer. i.e. if I want to surf and download in my computer.
    Thanks

    Comment by Arun — May 21, 2007 #

  19. 282

    Regarding any problem in GPRS setting of BSNL network across india, pl mail me on my mail webmastercellone@bsnl.co.in. I wiil try to help you. If possible pl give your mobile number also.

    Comment by webmastercellone — May 18, 2007 #

  20. 281

    My Handset is Nokia N73-1. I want GPRS seting connect to internet. what is packet data? Give me detailed seeting wzards.

    Comment by ashvin — May 17, 2007 #

  21. 280

    I have activated gprs connection in my cell without any problem. But could only open google, no other sites could be openned. please help. my hand set no. nokia 6610.
    My e-mail id: milban05@gmail.com

    Comment by Milan — May 15, 2007 #

  22. 279

    yaar why all u r blaming bsnl for ur stupid mistakes.
    u just have to do one thing do not use proxy settings to acceess gprs rest all settings r fine. if still u got the promblem then mail me.

    ./……………………

    Comment by Sumit Kalra — May 7, 2007 #

  23. 278

    yaar why all u r blaming bsnl for ur stupid mistakes.
    u just have to do one thing do not use proxy settings to acceess gprs rest all settings r fine. if still u got the promblem then mail me.

    Comment by Sumit Kalra — May 7, 2007 #

  24. 277

    hi guys

    Donot try to get settings for BSNL Prepaid

    Just Type the APN as “bsnlsouth”

    similarly “bsnlnorth”

    “bsnlwest”

    “bsnleast”

    its enough

    u can browse full html websites

    don’t hang for cutomercare

    they will guide u in wrong direction

    thankyou

    Comment by Krishnakumar — April 9, 2007 #

  25. 276

    hey dudes,

    Try this to connect ur mobile to PC and browse Internet thru ur PC/MAC/LAPTOP
    step1— http://dolphin.mumbai.bold.com/pc_settings/modem
    step2 — http://dolphin.mumbai.bold.com/pc_settings/dialup

    BSNL users use ur APN in extra initialization string in STEP-5 of modem settings.

    MTNL users can download settings for ur handsets from the below link
    http://202.159.213.32:8082/msp/html/

    MTNL provides pc connectivity even for zero rental(meaning pay as per you use), downloading charges applicable.

    ethi

    Comment by ethirajan — March 30, 2007 #

  26. 275

    Hi I am using Treo 180 hand set & I am using BSNL PREPAID CARD my GPRS servicess are activated in my card but unable to use GPRS on TREO 180, since Ido not have setting for Treo 180, so kindly sugesst me what to do for the same.

    Comment by SHAILENDRA P GIRASE — March 3, 2007 #

  27. 274

    no use talking about gprs as it does not wk and it is irrating

    Comment by rachna — February 9, 2007 #

  28. 273

    Hello all!
    I am Dilip from Jamshedpur. I had sent SMS to 3733 as SMS as text typed “GPRS E”. And I called to Customer Care Service for Help but they only given me settings which I saved on my Mobile set NOKIA 6630. I have BSNL PORTAL service already exists. But now I need Full GPRS for my Excel Prepaid Connection. Plz help me any person. They told me as a charge per download 0.02 Rs. per KB. And Balance should be more than 50 Rs. Three times “3G” symbole I have seen appeard in my moble screen. But now not. Please help me my Friend. MUJHE ISKI BAHUT JARURAT HAI.

    Comment by Dilip Kumar — February 8, 2007 #

  29. 272

    initially, i faced lot of problems for first 2 days in activating my gprs on nokia 6600, but now it very good, and very nice…

    thanks,
    bsnl

    Comment by jawid Ahmad Dar — February 6, 2007 #

  30. 271

    yesterday I complain about excess amount deduct from my balance, today more 500/- deduct for use of SMS OR GPRS USE, I stop use of gprs from January 23, 2007 and only one SMS done, after that I can’t under stand deduction bu BSNL. I think that BSNL personnel use GPRS and amount added in my phone.

    My mobile no. is 9426314505 pre-paid,
    1. where I should complain,
    2. I will going to complain with consumar but waiting your answar.
    3. I want list of uses SMS.

    Comment by rakesh dosi — February 5, 2007 #

  31. 270

    i have connected the gprs service since 2months. at that time what i downlode all are free. but now per download they are charging 10 rupees per down load. i cannot understant in the starting month i m getting free download service but now they are charging. ok they should charge some amount but the rate per download should be decrease to 3 or 4 rupees, so that many people can motivate to active gprs service and motivate to download more more. this will increase the profit of the bsnl than what now it is gaining.

    Comment by sanjay — January 27, 2007 #

  32. 269

    hi,
    try these settings:
    IP address: 193.168.51.163
    IP port: 9401
    APN: http://www.e.nr (for north users).
    for samsung users but nokia users can also try.

    Comment by vaibhav — December 15, 2006 #

  33. 268

    Hi this is abhishek
    I am using NOKIA 2610 phone
    I got bsnl prepaid connection
    plz help me to activate my GPRS connection
    I am from patna
    E-mail sit_abhi123@yahoo.com

    Comment by Abhishek — December 8, 2006 #

  34. 267

    I have had a Bsnl basic(land line) connection in my Agrl farm Which Faileed to work due to theft of poleson which the rekated lind was laid,the bsnl authorities expressed their inability to restore my connection, After six months they have givien me a WLL connecton but regret to state that this do not work.The authorities reweeled that unless there is tower at our place it will not work properlly.

    Comment by SuryanarayanaReddy — December 6, 2006 #

  35. 266

    sir
    my mobile no=9415332937 i want gprs sating i geven 724/rs send me

    Comment by dhirendra — December 5, 2006 #

  36. 265

    Just try this Out……This definetly works.
    Send SMS to 8355 with your moblie No.(eg. Nokia N72)
    They will send you the settings via SMS.
    Save all the setings from the SMS messages you receive
    Set bsnl-wap as your default connections.
    Give bsnl-wap in Packed data (if required)
    I got connected……………………..

    What about you ????

    Comment by raj — November 30, 2006 #

  37. 264

    hI
    I HAVE SAMSUNG x 620
    I HAV bsNL GPRS I CAN CONNECT USING MY PHONE BUT NOT THROUGH MY PHONE.IT GETS CONNECTED THROUGH COMPUTER BUT NO SITE CAN BE BROWSED
    pLEASE HELP
    tHANKS

    Comment by Prasanth — November 26, 2006 #

  38. 263

    Hi,

    I have Nokia 3230 with Cellone-Excel , GPRS activated. Please help me in getting settings for Cofiguration of yahoomail.

    mobile number is 9449262330
    Karnataka

    bye

    Comment by G K SHARMA — November 25, 2006 #

  39. 262

    Hi;
    I am having CELL ONE prepaid with 580 balance & a Motorola v3i handset.My mobile no is 9433581411. I have been trying to connect to GPRS after doing everything possible from getting the settings sent by BSNL. But no luck so far. I have been trying this for about 65 days but it shows that “Browser setup is incomplete”. I have talked to almost all the executives at their call center and also to some higher ups there & they sent me settings several times but no luck.
    I am planning to dump that dumb CELL ONE connection

    Comment by sandeep roy chowdhury — November 22, 2006 #

  40. 261

    plz tell me steps to connect sgh-x200 mobile to pc.
    error i am getting is modem not responding.
    i am able to use gprs on mobile but not on pc.
    i am using usb data cable.
    how to connect it
    thank u

    Comment by Ashutosh Pathak — November 19, 2006 #

  41. 260

    Finally I am able to connect my Nokia 6060 phone with PC using a CA-42 data cable using MobiMB 3.x. However I am unable to use Airtel’s Mobile Office as I do not have the modem driver for N6060. Does anyone know where ai can get the driver?

    Comment by Pat — November 14, 2006 #

  42. 259

    I got connected GPRS through pre paid con: 9440327286 with great difficulty and efforts. I have used it for about an hour and checked the ballance which seems to be deducted in order,then closed the session and disconnected the hole system. After a couple of hours just before connecting, I have again checked the ballance and found about Rs 100/-missing even during disconnected period.
    This is my experience BSNL and immediatelly changed over toAIRTEL pre paid GPRS which is only Rs 15/- for 24 hrs and also deducting the amounts in order.

    Comment by suryanarayanareddy — November 4, 2006 #

  43. 258

    am having GPRS connection from BSNL and able to browse the internet from my mobile, while i am unable to so from my PC.

    All the settings have done but unable to browse from PC. Also i have tried all the above procedure but unable to connect from my notebook.

    While connecting, either error 692 or error 734 is getting displayed.

    While querying the modem in the PC the following errors are getting displayed.

    Modem type: Nokia 6600 (Bluetooth)
    Modem inf path: n6600bt.inf
    Modem inf section: Modem1
    Matching hardware ID: mdmgen96
    115200,8,N,1, ctsfl=1, rtsctl=2
    Initializing modem.
    DSR is low while initializing the modem. Verify modem is turned on.
    CTS is low while initializing modem.
    Send: AT
    Timed out waiting for response from modem
    The modem failed to respond to the initialization command, Retrying one more time
    115200,8,N,1, ctsfl=0, rtsctl=1
    DSR is low while initializing the modem. Verify modem is turned on.
    CTS is low while initializing modem.
    Failed to send command because of WriteFile() Failure, Error=000003e3.
    Send: AT
    Timed out waiting for response from modem
    The modem failed to respond to the initialization command, Retrying one more time
    115200,8,N,1, ctsfl=0, rtsctl=1
    DSR is low while initializing the modem. Verify modem is turned on.
    CTS is low while initializing modem.
    Failed to send command because of WriteFile() Failure, Error=000003e3.
    Send: AT
    Timed out waiting for response from modem
    Failed to send command because of WriteFile() Failure, Error=000003e3.
    Session Statistics:
    Reads : 0 bytes
    Writes: 0 bytes

    If any person knows the setting, i request to revert to me and resolve my problem.

    Comment by Anand Kumar — November 2, 2006 #

  44. 257

    my gprs activated in befor 11 days
    but i am mot meet setting
    pls send me gprs setting
    in nokia 3120
    pls
    main hardam cost
    mer cre ko call carta ho lekin wo hardam ek hi jawab dete hai ke aaj 24 hour main aap ko setting meljaigi lakin aaj 11 days nikal gai aur mujhe setting nahi meli
    pls sir main reguest karta ho ki mujhe setting bhjane krapa kare
    ok
    ma mobile no 9424355388
    nd model nokia 3120
    send my id rudra.verma@rediffmail.com
    nd my other hand set is - O2 xda 2

    Comment by vivek — October 30, 2006 #

  45. 256

    Hi, I am also a BSNL CellOne Prepaid customer from Assam. I am also working with GPRS through my prepaid connection. I am satiesfied with this service. I am also connect it to my PC frm my Sony Ericsson J300i handset through a data cable and browsing on mozilla firefox and receive a good speed. I am giving below the GPRS connection setting for BSNL prepaid connection only for Assam Circle.
    CONNECTION NAME : BSNL GPRS
    INTERNET MODE: HTTP
    APN : http://www.e.pr
    USE PROXY : YES
    IP : 192.168.081.163
    PORT : 8080
    HOME PAGE : Any URL

    Dats all. But I suggest all the GPRS users to use GPRS enable SONY ERICSSON phones for faster access. Here anyone can download the opera to access internet in the phone with an amazing speed. contact me to know the url to download the opera for sony erricsson handsets. Try it….

    Comment by Raj — October 29, 2006 #

  46. 255

    HAI FRIENDS,
    could you please give me the gprs/mms handset configuration for Sony erricson w500i? I am residing in Kerala.

    Comment by pradeep menon — October 28, 2006 #

  47. 254

    Does anyone knows if one can connect Nokia 6060 with PC and connect to internet using GPRS?

    Comment by Pat — October 23, 2006 #

  48. 253

    I am Ajay. I am having Nokia6600 with GPRS activated today. Now how to use internet through PC. I am having bluetooh also.
    What type of setting is required in PC. I talked to Nokia showroom, they said internet can’t be retrived with BSNL GPRS.
    May you tell be the truth, if you are aware.

    Comment by Ajay Kumar — October 13, 2006 #

  49. 252

    I am Ajay. I am having Nokia6600 with GPRS activated today. Now how to use internet with mobile. I am having bluetooh also.
    What type of setting is required in PC. I talked to Nokia showroom, they said internet can’t be retrived with BSNL GPRS.
    May you tell be the truth, if you are aware.

    Comment by Ajay Kumar — October 13, 2006 #

  50. 251

    Hi,
    I’m from Mangalore, Karnataka. I have a Excel sim card under the plan “Anant(lifetime)”. I have tried by sending all the possible request codes like ACTGPRS, PORTAL, GPRSE to 3733. But I’m getting reply as “Invalid Request Code” from 333. Does anyone facing this problem? I want to acticvate cellone portal service in my number. Can anyone guide me?

    Comment by Alan — October 12, 2006 #

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