aDSL Modem Blues…
August 18th, 2004 at 01:48pm
Here is more on my adventures with broadband!
…. As a part of the touchtel package, we get a USB DSL modem on rental basis (Rs. 49 per month, included in the Rs. 700)
Initially, I was given a modem from beetel!…..
It had a beetel logo on it!. The installation went on without any problems…. And I was online in just a couple of mins. Was online for around 10 mins without any issues when the tech guy was around.
That night, I connected, and to my surprise, I got disconnected every 2 to 3 mins !….the connection was not at all stable.
Called up the tech guys again, and told them about the problem. They came down immediately the next day, checked the wiring etc., and finally, found the bug. It was got something to do with some settings on the server side, which was corrected, and after that no more disconnects !
Then started the real fun!…….. Now, I had stable connections without any disconnections!…:) => time to open up shareaza and make full use of my bandwidth :)………..
Started shareaza, and with a couple of mins after running shareaza, I got the blue screen of death on windows XP!. Boooom…….. Did major research on the net, and found that this was to with the modem drivers.
Tried to search for the latest version of the drivers,… and in the process came to know that the modem is actually manufactured by a Japanese company! and actually, its called TERA 100U !!..with a globespanvirata chipset. …the entire site is in Japanese. no english!., but still managed to get the drivers, and found that they are the same version as I had ! Then searched for some generic globespanvirata drivers!,…only to find that the company is taken over by conexant and could not find anything significant at conexant!
Only option left was to get back to tech guys!.. And to my surprise, the tech guy was really helpful and understanding. Without questions, he straight away replaced the modem. This time, a modem manufactured in Delhi!! with a proper conexant chipset. No more blue screen of death!.
Now all P2P programs rock!
Actually, this problem is more noticeable while running any P2P programs. i.e, its got something to do with the way in which these program work ! (may be opening up lot of connections..etc). Infact, I was able to reduce the frequency of the crash by changing the connection settings in shareaza. But could not avoid it altogether. But now, with the other modem, no problems at all. Not seen the blue screen of death since then.
All I can say is, the touchtel customer care is pretty good., and very responsive. Keep it up guys!
Tags: adsl, airtel, airtelbroadband, broadband, dsl, internet, modem, popular, touchtel, USB
Entry Filed under: Net, Technology
Related Posts
- Linux & the missing link
- 25 updates : long awaited ones
- 256 kbps broadband access!
- Nokia 6600 Internet over bluetooth - How to
- Sharing files ? Try Shareaza
89 Comments »
RSS feed for comments on this post. TrackBack URI
http://www.geocities.com/airteldsl/ this is the best site i have ever seen on intenet from an ISP point of view.
This is a site hosted by an engineer of airtel delhi, for all the customers,
this is a remarkable contribution for all of us(customers)
all usefull information is always and always available here keep visiting.
Enjoyee..
Comment by mridul — January 16, 2006 #
i want beetel usb modem driver for win98se
with regars
babu
Comment by ananda babu — January 7, 2006 #
Hey guys,
Belive me, They are the best internet services provider now in India, Because i am using all three in my office, comparing with VSNL(the worst, now came on Tata Indicom, they are having more cable cut due to overhead and inconssitent line bad customer care) , BSNL seems OK. any thing want to know about airtel dsl call 5211 1213, they are having aggressive and brillient technical guys on field, they are comeing on the moment you log the complaint and providing solutions. Keep it up Airtel Guys, you are the NO1 in india
Comment by Suresh — December 30, 2005 #
hi…geeks,
Can some body help me to locate a linux driver for beetel 100CX conexant USB modem. I am using Airtel broadband 256 Kbps
look forward for solution..
*_^ I wish i had a chip set to write a driver myself
Pradeep
Comment by Pradeep — December 18, 2005 #
Hello,
I’m Vinodh.I would like to buy an airtel broadband connection.Is the modem is only for rent or can we buy it.If it was only for rent what modem should i get to use airtel broadband.
Vinodh
Comment by Vinodh — December 11, 2005 #
Hi ‘
If u facing probelm in tinstalling the beetel USB modem .Then first u should have the installation cd .
1. First uninstall the beetel mode from , Start , Programs,there u will be having one option called beetel USB modem ….then rigth click and uninstall .
2.restart the system
3 Instert the installation CD .
4.click on Install Drivers’
5.There VPI 1 and VCI 32
6.Encapsulation is RFC 2364 pppoa ATM llc ..kindly chk with custcare for the DSLAM configaration ………
7 . Modulation .Multi mode
8. And restart ..the icon will be there in ur desktop.
then u will be able to connect to the internet …….
Kindly have a chk to the customer care if any problem ……….
regards
Bhadrinath
Comment by Bhadrinath — November 16, 2005 #
Hi Friends,
I am writing in connection with my post on October 17th, 2005.
I have got the adsl connection from Airtel. The package is called as home 699 Plus with bandwidth upto 128kbps.
I have received a Dlink DSL-302G modem(with USB & Ethernet Port) URL: http://www.dlink.com/products/?sec=3&pid=67
They have also provided a link pointing to their server for measuring bandwidth. When I used that, I got a bandwidth around 92kbps. It shows the bandwidth between my end and Airtel’s DSLAM. But when I browse, the bandwidth is observed to be very slow. (it took 2.5 hrs to download a 95MB file w/o any other traffic)
File downloads happens at 12KB/s.
I just want to know is this the normal speed what we get with all providers?
Any other method to measure exact tbandwidth?
Cheers,
Elango
Comment by Elango — November 16, 2005 #
Hi,
I have BSNL’s Dataone, 6600, IVTCorporation’s IVT BlueSoleil
Bluetooth dongle. I have tried all those fantastic info given by Arjun to share Internet connection on 6600 over Bt. but could’t. I have tried to use NetFront, Dories browsers, each time I get DNS lookup failed / TCP connect error.. Then I have again gone through various forums and I found that IVT BlueSoleil
don’t support Network access Bluetooth profile. Can you let me know about such a dongle that supports all such profiles or such a dongle on which you have experimented and successful. If you have any additional info please let me know
Thanks
Shiva
Comment by Shiva — November 16, 2005 #
hi Krishu..go to geocities.com/airteldsl and download the Beetel 100CX Drivers..no one will refuse you…ENJOY
Comment by Abdul Momin — November 12, 2005 #
Can you help me to get ADSL USB Beetel 100 CX Modem driver / software. I was having AIRTEL Connection but now I took BSNL & want to use this Modem. I lost modem driver & Don’t have any source & also AIRTEL also refuse to give the same being now I am not their customer so.
May All you got my problem, can you share with me. I am from Chennai. You may mail to me.
Awaiting with thankx.
Comment by Krishu — November 3, 2005 #
i need beetel cx 100 usb modem conf. for my linux machine. i will very thankful to u . u may mail me on mickey_chib@yahoo.co.in or call me on 9335738640
Comment by abhishek chib — November 2, 2005 #
Elango.. i think u will get a decent speed. I think u should easily get around 90 to 100 Kbps.
On a 256 Kbps link, i get around 230 Kbps transfer rates on an average.
Comment by Arjun — October 26, 2005 #
Hi Girisha,
Thanks for the suggestion. I have asked for Ethernet modem with Airtel people. I hope to get the connection b4 this week end. Its bit delayed due to rains in Bangalore.
I see a small catch in the Airtel Plan(Home 699+ plan). It says upto 128 Kbps in bandwidth offered. How much average throughpt can i expect.
Cheers!
:-)
Comment by Elango — October 26, 2005 #
need drivers for this ADSL USB modem cx100 for xp 64bit..os
please mail me drivers or send me link where i can download drives…
thxx
bye
Comment by vikas — October 20, 2005 #
Elango,
Perhaps you could apt for an Ethernet modem(pppoe).
It doesn’t matter if you want to use it on Windows OS. But if you have plans to use the modem with Linux, go for Ethernet one.
Comment by Girisha — October 17, 2005 #
Hi Friends,
I have applied for getting an Airtel - 699 Home Plus plan(128K) today. I hope to get the connection in about a week time.
I have an asus WL-300g WIreless Access point/router(with 1 WAN/1 AP/4Port Switch)thru which I’m planning to access net in my HP-NC4000 laptop and HP-TC1100 tablet.
I need an ADSL modem with ethernet port. I would like to know what kind of modem is provided by Airtel in Bangalore.
As per my knowledge, I didn’t have an option to designate the type of (Ethernet or USB) modem in the application form. When I enquired the Agent, he said I can select once the Tech guys come for installation.
Can you suggest me how would I achieve what I want.
Thanks in Advance!
Comment by Elango — October 17, 2005 #
I got the driver source code for my AccessRunner ADSL USB modem based on conexant chipset.
http://sourceforge.net/project/showfiles.php?group_id=47406&release_id=169479
I have successfully compiled the driver into the kernel as a module and made the ‘Line Up’ but currently strugling with establishing a conection using pppd. :(
Comment by Girisha — October 17, 2005 #
Beetel ethernet modem does not need any drivers for linux. If you are using a USB modem, you need drivers & I could not find any. The airtel guys were so helpful & changed my usb modem to an ethernet modem in a day. It does not need any drivers as it is just another network node.
Comment by Raghu — October 14, 2005 #
oh well damn thing i forgot to mention nother thing regarding frequent disconnections ….yu see i had the same irritating problem wherein the i get disconnected every now n then often ….and i think this is a work around (its worked for me perfectly donno bout yu ppl though)
ok here ;
1. goto control panel …network connections….right click on the connection (start network connections would also work) and click on properties
2. in the pop which appears click on ’security’ and select ‘ typical recommended settings’ and in that select ‘ allow unsecured password ‘
click on apply and check it out for yurself ..i mean if yu r facing the disconnection problem again.
oh well to sum-up in a light hearted manner….
if yur facing the same ol problems after doin all the above things get a jack- hammer …whack on yur modem with it n call the cust-care ppl n report ‘damn thing blew up all of a sudden.. i want a replacement and someother modem than the squeaky bumpy blasty beetel .
:)
Comment by mr-blue — October 8, 2005 #
well …..i had the almost the same problems as some of you ppls experienced ….touchtel/airtel is one of the best service providers in india, it was and i beleive its still reigning ….right from the beginning
that is since 2000/01 (thas when they started operations in b’lore with their dialup (mantraonline) and later dsl services) ….it was/is economical n upto satisfaction asfar as serivice n economy is considered. and their customer service representatives r very friendly ppl both on phone n personel (atleast here in b’lore) .
alright coming to the modem thingie ….for all of yu who has problems with their modems ….try this .
1. uninstall the modem/software
2. unplug the modem and restart
3. remove all the traces of the modem drivers and installation garbages from yur system by doin the following …
a; goto folder options and click on ‘view’ section ..in there search for ‘hidden files and folders’ ….check on/enable ’show hidden files and folders’
b; just below that un-tick/uncheck ‘hide protected operating system files (recommended) …..click on apply and ok to exit.
c: goto start-menu,.. search …find files and folders and type exactly ‘ wwdslcfg.* ‘ minus the quotes…….and delete all the files which shows up with that filename irrespective of what file it is.
d: in start….run …type regedit and enter the modem name or driver name EX; beetel or globespan virata, which ever modem driver yu’ve installed and search for it untill the end …that is untill the yu cant find any entry by that particular name (if yu found one or two or more) .
IMPORTANT: be very careful with regedit …..back up yur registry before editing it by goin to file and click on export.. give
a name and save yur registry to any other drive other than yur system drive (C: or D: or whatever it is)
3. now restart the PC and follow the instructions in the modem manual to install the modem afresh.
make sure yu give-in/click-on the correct details while or after installing the modem . like…
if its a standalone comp/system choose USB WAN MODEM and begin the installation
refer yur manual for actual instructions or if yu have a phone nearby yur comp, call up the cust-care.. technical assistance of touchtel/airtel and ask them to guide yu, if yu have nay doubts.
or check till where yur installation has progressed and write down the details yu want to ask them and proceed to call them.
for drivers and other info regarding tecnicality n things like that , go here… http://www.geocities.com/airteldsl/
a very usefull site for us airtel customers …very indeed.
:)
im open to ny criticism/comments regarding my input here .
and arjun …nice site/blog :)
btw; im no tech geek.
Comment by mr-blue — October 8, 2005 #
Hi, I m Saurav from lucknow, I just ordered for Airtel broadband & as said by the representatives, the Modem I will be getting is a ADSL Modem, external from Beetel, now I m a power user & would like to know where can I find compatible drivers for Windows XP SP2, WHQL certified or not
As found on this blog the modem is Conexant CX82320 chipset based, but on the website of Conexant, there are no fixed drivers, also it’s not written anywhere weather it’s HSC or HCF based
Comment by Saurav — October 6, 2005 #
Hi Guys,
Please unplug usb interface from the Modem.
Boot the system,
Then before login,insert back the USB interface.
Then go to All Programs/beetel DSL Modem/Configure
Then select Encapsulation as “RFC 2364PPPoATM LLC Encapsulation ” and all others in the same place.
Then Apply & Restart without plugging out the Modem USB Interface
Bye
Comment by Asheesh — October 5, 2005 #
Hi I am Mridula from Chennai..I am fed up with airtel broadband. I got an airtel broadband connection on 27th of Sept.. The moment the tech guy connected to the net there was an error saying that a particular instruction cannot be read and immediately shutdown.exe opened up and the sys shut down and restarted. the tech guy told me to install service pack 3 ( mine is win 2000 os) and inspite of installing it, the problem persisted and it went from bad to worse. I got a blue screen with the message “0×000000D1 (0xEBA1CA30, 0X00000002,0X00000000,0XB7BC0F8B) DRIVER_IRQL_NOT_LESS_OR_EQUAL” .. I had to switch off the sys.. I formatted my sys, got windows 2000 reinstalled with service pack 4 and norton anti virus 2004.. when i was trying to install the modem i got a message saying that a virus has been found in the file dslagent.exe.. The tech guy says that there is no chance of a virus being present in his file.. Now i am able to get connected to the net but i am not able to browse as internet explorer says it cannot find the search page and mozilla says that connection is refused. Customer care says that internet explorer version (5.5) is low .. How can that be????
I have a good mind to get it disconnected.. But i want to complain first.. Plz let me know how to go abt..
Comment by mridula — October 2, 2005 #
Thanks Vini. Thats great.
Comment by Arjun — October 1, 2005 #
Hi i am from chattisgarh. I also have same problem while using p2p connections my system showed a blue screen of death on which it was written DRIVER_IRQL-NOT_LESS_OR_EQUAL. This is horrible. I already knew that the driver is not digitally signed by microsoft.But now I will replace my modem as arjun did.Thanx arjun I was not knowing that I can get my modem exchanged.Thanx once again.
Comment by Vini — September 29, 2005 #
Most of u guy have problem with the USB modem drivers, quick solution is to ask airtel to provide nic modem instead of USB. It works like a charm for me, sometime I get #678 error but thats the fault with Airtel lines nothing to do with the modem, raise the case with Airtel they will rectify. I needed to hook up my wireless router , so I went for a nic one.
Comment by Atul Sharmas have — September 27, 2005 #
Hi,
I recently got the airtel broadband connection with the USB modem. The modem behavior is strange, I wonder if someone else has also experienced this -
If i boot with the modem plugged in the USB port, it is not able to detect the line and keeps saying that the link is down. If, however, i unplug the modem and re-plug it, it is able to detect the line and establish a connection. If i boot without the modem plugged in and then plug it in later then it is able to detect the link.
I would really like to know if it is normal for USB devices to behave like this and if not the i would be really interested in knowing if someone else has also observed this and what measures have they taken to make the modem behave normally!!!
Comment by seema — September 26, 2005 #
Srinivasan, Check the latest post of mine :
http://www.arjunprabhu.com/blog/archives/2005/09/25/256-kbps-broadband-access/
Comment by Arjun — September 26, 2005 #
Hey guys…
i’m from chennai(tamil nadu) and wanna buy an airtel broadband connection.but the airtel guys here tell that i ‘ve to buy their landline phone to get broadband. the problem here is that there is no rent for the phone and all incoming calls are FREE (?).the only charge is for the broadband (600 + 99). is this a catch ? help me out plz
bye
Comment by SRINIVASAN N — September 26, 2005 #
Hello all,
its really a big headache and challege to use this beetel USB modem on linux.
i’ve already spent two days looking for some drivers on linux. Even i recompiled my kernel to get it work….but of no avail.
will give it few more shots before asking them to replace it.
Comment by Sumit Sharma — September 24, 2005 #
I’ve just bought an IBM R51 thinkpad. The beetel CX100 was succesfully installed. However, when I try to connect it keeps on verifying the username and password and after a long wait says that the remote computer did not respond.
The strange thing is that the modem is working successfully on my desptop pc with no such hassle….That means there is no error in the username and password.
Please help me. I’m using windows XP on both the machines.
Comment by Pooja — September 11, 2005 #
I need A driver for the ADSL Beetel Modem, Airtel internet Connection that supports linux…..
Does Any one know where i can get the driver
pls let me know
thanx
anand
Comment by Anand — September 6, 2005 #
Hi i am madhu. I previously had dishnet DSL for 2 years.Recently i switched to 128 kbps airtel broadband. To this day i dont have any problem. I just wanted to know if there are any linux drivers available for beetel modems. Does anyone know how to connect airtel broadband in linux? Thanks.
Thanks & Regards,
Madhu
Comment by Madhu — August 31, 2005 #
try : http://www.tiscali.co.uk/help/broadband/error_678.html not sure if it will help.
Mostly looks like its a problem with airtel line since you have change the machine , os, and the modem too! only thing same is the airtel link.!
Comment by Arjun — August 8, 2005 #
I am a user of Airtel DSL since 3 months, I never faced any tech issue with the connection, I found a strange problem with my friends newly installed Airtel DSL. She is usually getting the error # 678, and unable to maintain a consistent connection, system needs to be restarted every after 15min-2hr. I have changed the OS from XP to 2000 to 98, and some duel OS combination, even I changed my modem with her (Beetel to R B Comtec) and formated the hardisk, even I have changed the motherboard to avoid some USB error. Even after so much of changes and renewition the problem is there. Tech guys are not supporting coz both the modem were buyed by some other known vendor. Can anyone help me out to come out of this strange problem…. Thanks
Comment by Rahul Sharma — August 7, 2005 #
asish,
that seems to be normal. while installing drivers on winxp, you normally get that warning message saying the driver is not signed. You can go ahead by clicking the “continue” button that’s normally available on the screen.
If that button isn’t visible on your computer, then i cant help!. Get in touch with the Airtel folks. They would be able to help you.
Comment by Arjun — August 7, 2005 #
hey… i m asish… i recently got an airtel broadband stuff… the modem given is beetel 100cx usb.. the problem is that i am not able to install this modem driver in windows xp.. its telling that it is not microsoft certified one..so.not able to continue installation… plzzzz tel me how to download a driver suitable for xp or send me a signed beetel 100cx drver setup file… plz look into this urgently…
hope u do the needfull…
bbye asish :)
Comment by asish — August 7, 2005 #
Meghna,
Looking at your description.. I strongly feel that both the USB port, and the Modem are ok. Your computer is able to detect the modem. That means, both port and modem is fine.
The problem is win98 does not have good USB support. Win XP should solve the problem. But..for Win 98. I would suggest the following steps.
1. Uninstall all the drivers that you installed.
2. Disconnect the USB modem
3. reboot.
4. Install the modem drivers (do not connect the modem now)
5. During drivers instalation, if the system asks you to connect the modem, do so. Else, just finish the driver installation
6. Reboot the machine
7. Plug in the modem to your USB port.
8. Windows should not install/configure your modem.
9. to be safe, reboot.
This should work. else, i would suggest an upgrade to winxp!
:)
hope this helps.
Comment by Arjun — July 30, 2005 #
Hi!
I am Meghna and am an unfortunate touchtel customer. My plight is that the guys from Airtel installed the beetel modem and when the guys are around the connection works just fine. But everytime I restart the computer or shut it down and start again, it fails to recognize the new device which is the mode. The touchtel people blame it on the USB port that I bought recently whereas the guys who I bought the port from tell me that there is something wrong with the modem. Do u think that maybe the driver from the modem needs to be updated? In that case i shall install the driver again for beetel 100CX modem on Win98. I am not as tech savvy as you and reading your article I thought maybe I could learn something from you.
thanx and regards,
Meghna
Comment by Meghna — July 30, 2005 #