aDSL Modem Blues…

August 18th, 2004 at 01:48pm

Here is more on my adventures with broadband!

…. As a part of the touchtel package, we get a USB DSL modem on rental basis (Rs. 49 per month, included in the Rs. 700)

Initially, I was given a modem from beetel!…..

It had a beetel logo on it!. The installation went on without any problems…. And I was online in just a couple of mins. Was online for around 10 mins without any issues when the tech guy was around.

That night, I connected, and to my surprise, I got disconnected every 2 to 3 mins !….the connection was not at all stable.

Called up the tech guys again, and told them about the problem. They came down immediately the next day, checked the wiring etc., and finally, found the bug. It was got something to do with some settings on the server side, which was corrected, and after that no more disconnects !

Then started the real fun!…….. Now, I had stable connections without any disconnections!…:) => time to open up shareaza and make full use of my bandwidth :)………..

Started shareaza, and with a couple of mins after running shareaza, I got the blue screen of death on windows XP!. Boooom…….. Did major research on the net, and found that this was to with the modem drivers.

Tried to search for the latest version of the drivers,… and in the process came to know that the modem is actually manufactured by a Japanese company! and actually, its called TERA 100U !!..with a globespanvirata chipset. …the entire site is in Japanese. no english!., but still managed to get the drivers, and found that they are the same version as I had ! Then searched for some generic globespanvirata drivers!,…only to find that the company is taken over by conexant and could not find anything significant at conexant!

Only option left was to get back to tech guys!.. And to my surprise, the tech guy was really helpful and understanding. Without questions, he straight away replaced the modem. This time, a modem manufactured in Delhi!! with a proper conexant chipset. No more blue screen of death!.

Now all P2P programs rock!

Actually, this problem is more noticeable while running any P2P programs. i.e, its got something to do with the way in which these program work ! (may be opening up lot of connections..etc). Infact, I was able to reduce the frequency of the crash by changing the connection settings in shareaza. But could not avoid it altogether. But now, with the other modem, no problems at all. Not seen the blue screen of death since then.

All I can say is, the touchtel customer care is pretty good., and very responsive. Keep it up guys!


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  1. 89

    I have an old 100cx [Beetel] connection from airtel, Is it possible for me to convert the usb output to an ethernet output. I recently purchased a Motorola Vonage VOIP Modem and want to connect the modem . please let me know about the same

    Comment by C.Premnath — May 23, 2007 #

  2. 88

    Hi
    I live in Gurgaon and use an Airtel ADSL connection (Plan 699) with a Huawei MT880 Modem that was supplied by my previous service provider BSNL. While the network behaves reasonably well during rest of the day, it becomes slow and unreliable in the late evenings, say after 9pm. At that time, the average ping latency with Airtel DSLAM is about 120 ms (with max reaching 250 ms or more) with 2-5% packet loss. [During rest of the day, it is about 25-30 ms (avg) and hardly any packet loss.]
    The customer support guys are working for last one month or so, without getting nowhere to the problem. They tried checking the computer interface, changing the modem, tuning the server side and checking the copper link.
    I am inclined to think that the Airtel network is not scaled enough to take the load of the night users.

    Can there be some other reason? Is there anybody else (in Gurgaon or elsewhere) facing such problem? I shall appreciate any help in sorting out thus problem.

    Comment by Hiranmay Ghosh — May 5, 2007 #

  3. 87

    Hi,

    I have a Airtel Broadband Home Combo 999 plan in Delhi. The modem is Beetel 220BX and i have it running in the bridge mode eversince i got the connection about a year back. Everything was working fine.

    Recently I bought a new system and installed Vista Ultimate on it. It worked fine for a few days and then the browsing stopped all a sudden. I say browsing, as my eMule was still connected and downloading files without any issues. So I called up Airtel and within one hour their representative was at my side to assist me.

    He checked a few settings and unbridged the modem and upgraded the firmware for it. The browsing started to work again. But as i needed the modem in bridge mode for the eMule to work properly I configured the device again and got the eMule working.

    I was able to browse sites and get the eMule working again. But there is one really annoying thin which is still there. I am not able to connect to any Microsoft site. It is only possible when I unbridge the modem. But this makes the eMule unusable. Airtel tech support is unable to help at this point as all other sites are opening up.

    Would appreciate any help in this matter.

    My system specification are:
    ASUS CROSSHAIR Motherboard
    ASUS EN7900GT PCIe
    2 X Corsair 1 GB Modules
    2 X Seagate 160 GB SATA drives
    Window Vista Ultimate OEM Edition

    Comment by Mannu — April 17, 2007 #

  4. 86

    Hi,
    I have an old 100cx [Beetel] that I got from an old connection from airtel, Is it possible for me to convert the usb output to an ethernet output. I recently purchased a DI-624 wireless router and want to connect the modem in bridge mode please let nme know about the same

    Comment by Ani — February 15, 2007 #

  5. 85

    hi,
    how to connect the modem and system through the usb.then where i can get the modem driver.

    Comment by Pradheep — January 30, 2007 #

  6. 84

    I have the Beetel 220BX Modem (On Airtel) . I have the Modem through a rent-included-in plan basis (i have not purchased it) for a long time. Is there some clause that says that if I pay the Airtel rent for a particular amount of months the Modem becomes mine?

    Comment by Akshay — January 30, 2007 #

  7. 83

    Can you help me to get ADSL USB Beetel 100 CX Modem driver / software. I was having AIRTEL Connection but now I took BSNL & want to use this Modem. I lost modem driver & Don’t have any source & also AIRTEL also refuse to give the same being now I am not their customer so.
    May All you got my problem, can you share with me. I am from Chennai. You may mail to me

    Comment by anup — January 23, 2007 #

  8. 82

    Hi Arjun,
    I have a beetel adsl modem with usb port. i want one with internet port. (rj45?). is it available in the market. if so can you give me the spec. or is this available only in adsl router? in my opinion a router may be costlier than modem, neither my application do not require a router.
    can you just some idea?
    mohan

    Comment by uv mohan — January 11, 2007 #

  9. 81

    Does anyone here know how to disable the internal firewall for 220BX modem of Airtel ?

    I have no other firewall running / Windows etc….But the hardware firewall may be running. I wish to disable it to run my webserver and check it through a proxy

    Comment by Kapil — January 8, 2007 #

  10. 80

    Hi .
    I have a airtel broadband connecton with a modem of Beetel BX220 series,few days back i could not connect to web, i could ping upto my NIC card but could not ping my modem, then called up the TEch guys from airtel they came and found that LAN port of Modem was faulty, then they got it connected in usb port, now a very strange thing happens. …. when i boot my system with modem in ON position, my PC boots till the user/password when i select any user the PC reboots, …but when my modem is in OFF position it boots normally and after that i put ON my modem and it works fine …. can you please tell me why this happens …..
    I have P II, 400 Mhz, 256 MB RAM Win XP Pro

    Comment by SkTripathy — January 7, 2007 #

  11. 79

    I have been using airtel broadband with beetle modem in desktop. Now i have a hp notebook which has its own internal modem. Is it possible to access the internet by connecting the RH11 from laptop to telephone socket.

    Comment by Dibs — November 6, 2006 #

  12. 78

    Hi Suresh,
    I also have the same prob..but worst then you..Actually my service started frm last week but still i cant connected to internet..I also have the same Atrtel Modem(Beetel 100cx USB).I dont know how to connect this for MTNL,i tried a lot but cant make it.
    Could you please give me the complete setting of that so that i also use that, may be it works..plz mail me on my mail id.
    n4neeraj@msn.com.
    or plz give me ur ID or tel no so tht i call u for assistance.
    thnx

    Comment by Neeraj singh — November 2, 2006 #

  13. 77

    Hi I am Neeraj. I was using AirTel Broadband sometime back, but now i have taken MTNL connection and i want to use my existing BeeTel Modem(100cx USB) for the MTNL connection. I am using WinXp. plz Guide me.how to use that.

    Comment by Neeraj singh — November 1, 2006 #

  14. 76

    Hello sir
    I m using Airtel Dsl since Last one year
    Sir Please suggest me how i can Install the Modem Driver(beetel 100CX) without the CD i dont have That CD …
    Or Please suggest me how to download the Driver for my modem

    Comment by Prashant jibhekar — September 27, 2006 #

  15. 75

    Hi Friends,
    I m having a 999 plan with airtel for 256kbps line
    and having a beetal connection.
    everything is fine till 2-3 days back when my link to airtel started getting down frequently i mean some times 10 times in 10 mins and sometimes it remains for 2-3 hours i called customer care guys they have no idea pls. help me i m unable to do any work :(

    Comment by Shesh — September 12, 2006 #

  16. 74

    Hello Frnds,

    I’ve a ZyXEL Prestige 600 series ADSL Modem which I would like to configure with BSNL’s DataOne connection. Has anyone of you successfully configured it this way. If so, pls provide me with the details.

    Thanks,
    Sujith

    Comment by Sujith — August 7, 2006 #

  17. 73

    @vishnuprasad - You can buy a simple 4 port router. Or you can also go for a wi-fi (wireless) router with 4 ethernet ports.

    Its pretty cheap now a days.

    Comment by Arjun — July 23, 2006 #

  18. 72

    Hi
    i have a airtle 256 unlimited connection ,\ with ethernet modem , currently i connected that to my PC , i am plan to buy a Laptop ,
    how can i share the same internet connection for both the PC without any proxy server ?
    Pls help

    Comment by vishnuprasad — July 23, 2006 #

  19. 71

    I would like to configure DATAONE from BSNL with ZYXEL 645R-A1 Modem. I found lot of guidelines but most of them confused me. Can some one help on this of step by step configuration of DATAONE

    Thanx in advance

    Comment by Lolo — July 17, 2006 #

  20. 70

    i have a very anoying problem of gettin frequently disconnection of airtel broadband 669 plus plan from the day it established.
    the modem provided to me is beetel 220BX , not even the airtel tech able to solve the problem. all the lights and links is totally stable but still it keep disconnecting in 10-15 mins dont know why. the modem also been replaced with another beetel 220bx but still prob remains .
    plz tell hw can i resolve it , shuld i use modem other than this one

    Comment by devesh narula — July 14, 2006 #

  21. 69

    in case of linux it will take support the ethernet driver not USB NDIS DEVICE DRIVER .

    Comment by suman — July 5, 2006 #

  22. 68

    for reconfigure ur machine u shold maintain the rules . like u should give the right IP address or Right gateway , and also the DNS . u should activate the firwall in my network place .

    Comment by suman — July 5, 2006 #

  23. 67

    hi,
    i am suman , and by profession i m a network administrator and hardware engineer. this is good site on airtel . they will be happy to read this posts. ok i read this posts . in beetel modem theer is teo connection port.
    1. lan / ethernet.
    2. USB.
    those person who are connected through a usb will must get this disconnect problem . because the main driver (NDIS Device) is just created a virtual LAN in ur usb port and u will get connected to the modem . but thisvirtual LAN driver are not always stable . its Fact . notonly in the case of airtel butalso in every network connection . so if u will face the problem then i suggest u nust connect through the lan card to ur modem . and i see those user who use OS98 they also get this problem. this is why 98 will not support usb2.0 perfectly and for ndis device it will loss the data from its registry . so please upgrade to XP. or you will face this problem . and there is a very big reason that the virus use lann port to transfer data when they want sent data frm ur PC there will be collission in the path resulting loss of connection . so please run some firewall like zone alarm , spybot, antispyware , winpatrol etc. for more details mail me .

    Comment by suman — July 5, 2006 #

  24. 66

    @ Guru : check this link : http://www.google.com/search?q=32+KBps+in+kbps

    That should answer your question. Notice KBps and Kbps are different.

    KBps - Kilo Bytes per sec
    Kbps - Kilo bits per sec

    All the IPS advertise in Kbps. (or Mbps)

    Comment by Arjun — June 21, 2006 #

  25. 65

    Hi
    I have an AirTel broadband connection with their special offer of Night Browsing free for an extra amount of Rs.50/-

    So far so good. I am happy with the connectivity and the thing s I am able to download.
    But I have a few doubts.
    First of all, this 256Kbps business, though I can understand the concept of bandwidth to some extent, why am i not able to download anything at speeds higher than 32Kbps? when I asked Airtel guys, they say 32 is the best download speed. What is 256 then?

    Next One: I want to a modem onmy own and return back the one provided by AirTel since i my monthly rentals sucks! What kind of modem shud I buy if want to have wi-fi also in it? Is it worth having a modem of our own? Will I be able to install it on my own? What is the difference between a ADSL modem and ADSL modem with router? I have one pc and a laptop at present and am planning to buy another laptop. I want to connect using both network card,usb as well as wi-fi. How do i go about it?

    Hope this is not too much

    THankx
    -Guru

    Comment by Guru — June 21, 2006 #

  26. 64

    I have been using ADSL for a long time. Recently,my comp had a boot problem,and had to be formatted. Now I reinstalled DSL,at first sight,everything was working fine. Here’s the hitch. I stay connected on for some time,then suddenly my MSN and Yahoo messengers get disconnected,and MSN says that my machine has an invalid IP address. I try to surf the net with this,but my browser,Mozilla Firefox,says that the page could not be found.Unless I reboot the computer and reconnect after the reboot, ADSL doesn’t connect,saying the remote computer is not responding. My system is WinXP,can anyone help me with this?

    Comment by Pritish — June 6, 2006 #

  27. 63

    If u want to use Beetel Globespan virata USB modem on linux then go for ECIADSL [ http:// eciadsl.flashtux.org/ ]
    the tutorial explaining installation on airtel is at http://www.chennailug.org/wiki/Airtel_USB_Modem
    hope this wil help
    if u want to contact me then mail me (ankit_k12@rediffmail.com) coz i wont check this form again.
    regards ankit

    Comment by Ankit Khasgiwale — May 27, 2006 #

  28. 62

    hi,
    i wish to run internet on linux bu the problem is same i don’t know how
    i have BEETEL modem
    plz tell me how it will be pssible.
    thanks

    Comment by arpit gupta — May 25, 2006 #

  29. 61

    hi
    actually am also one of the unfortunate customers.. like said by one of the users.. it works just fine when they are around..
    looks tricky..

    i got that beetel modem… three light i get a blue screen error.. got nothing to help..

    i get a blue screen error with the ndis.sys warning..

    please help me too..
    urs friendly
    ash
    mail me at –> jakeichan1986@gmail.com

    Comment by Ashwath — May 24, 2006 #

  30. 60

    sir
    i need installtion detail for airtel dsl connection thru lan card
    my friend home airtel dsl is problem

    plz step by step installation detail to mail
    thanking u
    yours truly
    navaneethakrishnan

    Comment by navaneethan — May 9, 2006 #

  31. 59

    is there any way to connect beetel 220bx usb modem in linux?

    Comment by wert — April 14, 2006 #

  32. 58

    airtel users pls note that u can ask for free replacement of usb modem to mre freindly lan modem(this has usb also if at all needed)

    Comment by ashu — April 13, 2006 #

  33. 57

    Hi,
    I think Airtel should host drivers on their site. And if such exists already, it should at least mention it, So that the people, who lost their won’t waste their time looking for drivers.

    Comment by Ashish Shukla — April 1, 2006 #

  34. 56

    hey i m using 100 cx … i got one prob wid this modem driver… that is the line get drop frequently and it will again and connection will start again.. after some time…… after every 15 min or so… which leads to big prob in case of downloadin from sites like rapidshare..
    is this driver prob or connection prob….

    Comment by vivek — March 24, 2006 #

  35. 55

    hi ,
    i switched over my dsl connecton from airtel to Bsnl. I Have a beetel modem given by airtel and it was working fine with Airtel broadband connection. But in Bsnl Broadband the it is getting connected for 2 min to 4 min and the connection becomes idle ie., no transmision or recieving. if i cut the connection and reconnect it says dialing for long time. i have to pull out the usb cable and plug it again then the connections is ok, but for 2 mins to 4 mins only . can u pls help me to solve this problem.
    regards
    suresh.
    NB: VPI = 0 and VCi = 35
    Encalpulation is 2516 PPPoE Encalpulation
    modulation is Mulitimode
    I Have even tried every thing changing all parameters but not working

    Comment by suresh — March 20, 2006 #

  36. 54

    hey guys..i happen to have both airtel and dataone connection for this month..i got an usb as well as ethernet adapter..is it possible for me to use both of these connections to full use in a single machine..any ideas of doing it welcome!

    Comment by susee — March 9, 2006 #

  37. 53

    hi nice answers. keep t up
    i have frequent disconnection with broadband in dataone, BSNL>
    i use night free usage . i find that during day my connection is ok
    but after 10pm ( its not free at 10pm though) it starts to disconnect often. this is there till morning 8 am. my singal to noise ration SNR is 11 db upstream adnd downstream.
    can u help me

    Comment by hari — February 19, 2006 #

  38. 52

    hello am mani my system os is win98 but very slow so am re install a os but my adsnl bsnl modem s not working and detect what can i do pls tell …………..

    Comment by r.mani kandan — February 16, 2006 #

  39. 51

    Hi guys,

    You can download USB modem drivers frm

    http://www.geocities.com/airteldsl/Modem_drivers.html

    Comment by Wicky — February 14, 2006 #

  40. 50

    hi ranga ,

    regdg your error opening port,its related to xp probs.or modem instlln. probs. If its xp , go to properties on dialer menu and unmark the unused devices if shown. restart the machine it wil works.

    Comment by Sudhakar — February 8, 2006 #

  41. 49

    Hi, I’m having some problems with my airtel connection. I have 512 unlimited plan and and RB Comtec USB modem. Sometimes the internet just goes dead and nothing loads. To fix this I must reconnect the modem and reconnect to the internet. This is a big hassle to do it 3 -4 times a day, any way of fixing this?

    Comment by bhaity — February 8, 2006 #

  42. 48

    Hi im vijayakumar,
    I have found the best solution for BSNL Dataone users…..
    The below site’s doc gives most of the info about installation of modem…..
    Just vist once

    http://www.gulbarga.bsnl.co.in/DLINKHELP.doc.

    Comment by Vijayakumar — February 4, 2006 #

  43. 47

    Hi Elango,
    We got our connectivitty problem solved….
    ie., me and my brother Ranga…
    The actual thing was that the bsnl people bluffed us last week ,
    they said that they’ve activated the connection ,but they gave actual connection only from day before yesterday….
    Im quite stisfied with the speed of the net…ok thanks for suggestion..bye.
    I forgot something ,yes, for Dataone broadband vpi=0,vci=35.. always…
    thanks….

    Comment by Vijayakumar — February 4, 2006 #

  44. 46

    Hi Ranga,
    I would recommend you to find out the proper VPI and VCI pair from Data One Cust care.
    Also make sure you are not changing the order of VPI and VCI by mistake.

    Comment by Elango — February 3, 2006 #

  45. 45

    hi
    I am from chennai and been using airtel broadband form the time touchtel connection was established in chennai and am from chennai. Recently i got the Rs.919 plan and am using the second line only for the internet at the bandwidth of 512kbps they gave me the usb external modem and with the globespanvirata chipset which is not compatible with linux which i didn’t know then now when i finally want to give windows the boot and switch over to linux they say that i have to pay another Rs.2000/- for the new ethernet modem mentioned here for linux and they won’t even take this modem as an exchange offer.I must say there service is deteriorating day by day and also my friend who lives on 10th trust cross street which is parallel to santhome high road and less than 250 mts from the head office at foreshore estate is unable to get the connection for the past 3 yrs. The best joke is 2 houses away from his house from all directions have the airtel telephone connection they don’t even want to give him a temporary overhead connection.Whereas in my junction box they have given an overhead connection across the street for the past 1 week.

    Well i just am fed up with the service and response and like to complain and so am doing this. It is really sad to see it in this condition.

    Comment by Ajeet — February 2, 2006 #

  46. 44

    HI dudes,

    I got dataone broadband connection. i have my own modem zyxel prestige 630 USB modem.

    I gave 0 and 35 for VCI and VPI setting and PPPoE with LLC

    After installation of modem i get connected with modem. DSL icon (in systray) says modem is available and connected with ADSL link

    But when i try to connect with user name and password . Error “Opening port” occurs.

    Should i change anything in VPI & VCI or PPPoE to ATM or something like that.

    Can anybody give full specifications to set up while configuring modem

    Thanks

    Comment by Ranga — February 1, 2006 #

  47. 43

    Hi vijayakumar,
    Most of the ISPs are supporting PPPoE(ppp over ethernet) mode of connection.
    I feel it is good to use since most of the LAN networks use ether net. Its a straight forward conversion when then the modem encapsulated the ethernet frame with relevant headers.

    Regarding ATM VPI and VCI, it is again ISP s choice to configure. I have observed, for PPPoE connections the widely used VPI/VCI pair is 0 and 32. I am with airtel and they are supporting 1 and 32. You may try these & if it doesn’t work, customer support is the only place to look for help.

    For people who are going for new broadband connections, I would recomend an external DSL modem with ethernet port.
    Its more expandable and convenient to use. It may need a little effort for configuration in the beginning, but can get connectivity without any driver issues.

    I would also suggest to requst for an ethernet modem and providers like airtel supplies with no extra cost( the also supply a router with Access Point at a nominal cost it seems).

    Cheers,
    Elango

    Comment by Elango — January 30, 2006 #

  48. 42

    For any information regarding broadband connection of airtel and for routine updates, periodically visit http://www.geocities.com/airteldsl/

    Remarkable information is available here, the information available here is very helpful and will solve most of your problems/queries.

    infact a similar new gen forum is also available on the website.

    anyways keep posting here also!

    Comment by Ruiben — January 29, 2006 #

  49. 41

    hi….folks…its seems most of the problems regarding broadband are solved here…
    I too have a problem…..
    I have subscribed for a bsnl Dataone connection…..
    They gave me id and password……
    When i tried to install driver for my USB modem..its asking for VPI and VCI values and also there is an option of selecting PPPOA or PPPOE…etc…
    Problem statement:
    1.what number should i fill in for VPI and VCI.
    2.What should i choose PPPoa or PPPOE?
    thats it….
    please help me in solving this issue….

    Comment by vijayakumar — January 29, 2006 #

  50. 40

    i got some problem in beetel modem given by airtel broadband…..
    modem model no.220BX

    Comment by suresh — January 29, 2006 #

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